FAQs

Have a question? Maybe these Frequently Asked Questions and Answers could help you out!

What is a DTCoin?

1 DTCoin is worth Rs.10. It can be purchased from Dealtoday.pk using any one of the available payment options given. It can be used to enter a bid, place a bid(s) and to purchase any product or service from our website. The coin cannot be cashed andits non-transferable.

Helpful links: Buy Coins | Payment Merchants

How do I buy DTCoins?

Simply click the “Buy Coins” tab at the top of the page to purchase DTCoins. Choose the coin package/packages you would like to purchase and select the payment option most suitable for you. Once your payment is verified, DTCoins will be deposited into your account instantly. DTCoin balance is displayed on the top right hand corner of the homepage.

Helpful links: Buy Coins | Start Bidding | Payment Merchants

What are the payment options I have?

We at DTBid provide ease to our customers. We have a variety of options when it comes to payment methods. You can use any of the following options: • Visa • MasterCard • UBL Omni • Jazz Cash • Easy Pay • FonePay • SimSim Wallet

Helpful links: Payment Merchants

How much am I charged for entering a bid?

To live up to the “Up to 90% or more savings” we boast about, entry into a bid is 0.5 – 1% of the original price of the item. This entry amount is paid for using DTCoins already in your account.

Helpful links: How to Bid | Start Bidding | Buy Coins

How much does one bid cost?

To make 90% savings possible, we currently charge a small entry amount per bid. Along with this, you are charged 1 DTcoin for each time you click the ‘bid now’ button and the winner needs to pay the final bid price in order to take the prize home.

Helpful links: How to Bid | Start Bidding | Buy Coins

How do I place a bid?

Browse through our homepage for a selection of the best deals and choose the product that you would like to bid for. To place a bid, click the “Bid Now” option. An entry amount will be deducted from your account which will depend on the product you choose. All bids start at Rs.0. Every time you click “Bid Now” 1 coin will be taken away from your account and it will increase the bid price by Rs.1.

Helpful links: How to Bid | Start Bidding | Buy Coins

What is the duration of a bid?

Bid duration will vary from product to product. Some bids are timed, and some are open.

Helpful links: How to Bid | Start Bidding

What is an open bid?

An open bid starts when the first bid is placed and ends when no one places a bid before the 20-second bid timer hits 0.

Helpful links: How to Bid | Start Bidding

What is a timed bid?

A timed bid starts when the first bid is placed and ends either when the 20-second timer hits 0 or the master timer hits 0.

Helpful links: How to Bid | Start Bidding

What is the bid timer?

The bid timer is a 20 second long timer that gives various bidders the chance to place a bid. Each time a bidder clicks ‘bid now’ the timer is reset. As the countdown from 20 seconds starts, anyone can place a bid. Once the timer hits 0, the last bidder to click ‘bid now’ wins.

Helpful links: How to Bid | Start Bidding

What is a master timer?

A master timer is used for timed bids. The timer is set to a particular time which varies from product to product and the bid ends if and when the master timer hits zero. The master timer helps keep bid duration time short and helps us give you many more great bids.

Helpful links: How to Bid | Start Bidding

What happens if I lose a bid?

When you lose a bid, you’re given two options. First is to purchase the product at its original price and have all the coins you spent on bidding returned to your account (exclusive of entry amount), second is to not purchase the product and have returned 80% of the coins you spent bidding back into your account.

Helpful links: How to Bid | Start Bidding

How much time do I have to decide whether or not I want to purchase the product after losing the bid?

We know decision-making can sometimes be a troublesome task, so since we care about our users, we give you 24 hours after losing the bid to decide whether or not you want to purchase the product. If within 24 hours, you do not make a decision, your chance of purchasing the product and getting all your DTCoins back will be withdrawn and you will automatically be returned 80% of DTCoins you spent bidding into your account.

Helpful links: Payment Merchants | Start Bidding

Would I be charged for delivery if I win the bid?

Yes. Delivery will be charged in accordance to the bid winners delivery address. You will be informed of the charges before the prize is dispatched. Payment can be made using your DealToday account or cash on delivery.

Helpful links: Payment Merchants | Start Bidding

How long does the delivery take?

The delivery time after winning the bid and receiving a confirmation call is approximately 8 working days. In rare cases, if there are delays, you will be informed. Delivery time will vary in accordance to your location.

Helpful links: How to Bid | Start Bidding

Am I charged any Tax?

The winner is obliged to pay Withholding tax. Filer will need to pay 10% of the final bid price and non-filer will have to pay 15% of the final bid price. Filer is an active taxpayer. A person who pays taxes and is subject to a tax on income. Non-filer is a person who does not pay taxes and is not subject to a tax on income.

Helpful links: Payment Merchants | Start Bidding

What makes my chances of wining greater?

Along with the magic of your luck winning any game is a strategic process. There are some things you can do to make your chances of winning a bit higher than others. Here are some tips for you to follow: • Make sure you have a stable internet connection. No internet means, no bid! • Purchase many coins so you don’t end up with an empty account midst of a bid! • Bid at different times of the day. Some bids are easier to win depending on the hour on the clock!

Helpful links: Tips to Win | Start Bidding

Still need help?
Contact us:

24/7 Live Chat
+92 21 111-386329
[email protected]

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