Terms and Conditions

The following Terms & Conditions shall apply to the relationship between DTBid, 2nd Floor – 43/C PCM Building, 15th Street, Phase 2 Extension DHA, Karachi, Pakistan. and all subsidiaries of Bids at DT, www.DealToday.pk and the end user ("You" or “Your”). By using DealToday services, “You” accept the following Terms and Conditions, as well as the manner in which DealToday operates. These Terms & Conditions constitute the entire agreement between DealToday and “You”, and supersede and replace all prior commitments, undertakings or representations, whether written or oral, between “You” and DealToday with respect of “Your” use of DealToday. Information on www.DealToday.pk, such as the "How to Bid" or "Tips & Tricks" section, are only recommendations and are not intended as guidelines. DTBid is not liable or responsible for the actions of users or other individuals who have read or been informed of such information or other written material. DealToday reserves the right to change these Terms & Conditions at any time without notice to “You”.

Acceptance of Terms & Conditions

By accepting the Terms & Conditions and/or registering with DealToday, “You” confirm that “You” are eligible (as specified in the "Eligibility" section) to use DealToday. If “You” do not agree to the Terms & Conditions, please do not use DealToday. If “You” access and use any service from DealToday, “You” agree to and are bound by these Terms & Conditions.

Eligibility

By accepting the Terms & Conditions and/or registering on DealToday, “You” confirm that “You” are at least 16 years of age, or “You” have a credit card or bank account under “Your” name. By using DealToday, “You” warrant that “You” have the right, authority, and capacity to enter into this agreement and to abide by all of the Terms & Conditions. By registering on DTBid, the user declares that they are legally capable of entering into binding contracts. DealToday employees and their family members are not restricted to participate in DealToday bids. DealToday products and services are offered exclusively to private users and not to commercial or semi-commercial retailers. DealToday reserves the right to limit the number of user accounts per household. A user may not use any external software to automatically place bids in the bid rooms. DealToday reserves the right, at its sole discretion, to deactivate any user’s account based on suspicion of the use of such software.

Registering

“You” hereby declare and warrant that “You” are at least 16 years of age, or “You” have a credit card or bank account under “Your” name, therefore “You” can engage in a binding contract; “You” reside in a jurisdiction in which DealToday operates; “Your” user account may be used only by “You” and not by anyone else. All information that “You” provide us during the term of validity of this agreement, is true, complete, and correct, and that “You” shall immediately notify us of any change of such information. “You” are allowed to have only one account. If “You” attempt to open more than one account, all accounts “You” try to open may be blocked or closed. As part of the registration process “You” will have to choose “Your” username and password for “Your” login to DealToday. During the registration process, “You” must choose a simple and authentic username, which must not in any way be offensive, indecent, insulting or intended to deceive or mislead other users or persons, whether intentionally or unintentionally. Nor may a user name advertise for or promote any other websites or services, provide links to or for other websites. Please note that DealToday reserves the right to change usernames, for whatever reason, and is the final arbiter on policy. DealToday will never ask for “Your” password apart from login. “You” are solely responsible for “Your” user account password and its preservation. We suggest that “You” not provide “Your” password to anyone, including DealToday employees. User accounts are non-transferable. We are not responsible for any abuse or misuse of “Your” account by third parties due to “Your” disclosure, whether intentional or accidental, whether active or passive, of “Your” login details to any third party.

How the Bids Work

Each bid will deduct an entry amount at the time of entering the bid room. “You” will be notified of this fee prior to entering the bid room. Note, entry amount is non-refundable and non-transferable. Each bid will start at zero rupees. With each bid placed, one coin will be deducted from “Your” account and increase the bid price by one rupee. When the opening bid is placed, a timer will be set for 20 seconds. This timer will allow others to bid. The duration of the bid will be dependent on the product that is being bid upon. If no bids are placed before the timer hits zero, the last bidder will be the winner. The winner will pay the final bid price using the payment options provided in order to have the product delivered to their address. Delivery charges are payable by the winner. The losers will have two options that will be valid for only 24 hours post closing of the bid. Option one will be to purchase the product that was being bid upon. If this option is chosen, the amount that was spent bidding will be subtracted from the original price of the product and “You” will pay the difference. Option two the loser will have is to not purchase the product. If this option is chosen, 80% of the amount of coins that were spent on bidding will be returned to the users account which can later be redeemed at DealToday.pk or with any of our listed partners. If option 2 is chosen, the user will have to wait 23 hours for the amount to be returned into their account. DealToday is not responsible for any disruptions in the user’s connection and errors that may occur as a result of this. This includes, but is not limited to, incorrect countdown of the remaining time, outdated information on bidders, and bids. If for any reason “You” exit a running bid without placing any bids, “You” will be able to redeem the remaining coins in “Your” account at DTBid, DealToday.pk or with any of our listed partners. The user will have to wait 23 hours for the amount to be returned into their account. If “You” for any reason exit a running bid after bidding a minimum of 1 time(s), “You” will be given 2 options. Option 1 gives “You” the chance to purchase the product that was being bid upon at regular price minus the amount “You” spent bidding. Option 2 gives “You” a 80% refund of the amount “You” spent on bidding. This amount, in the form of coins, will be returned into “Your” account which can later be redeemed at DealToday.pk or with any of our listed partners. If option 2 is chosen, the user will have to wait 23 hours for the amount to be returned into their account. Option selected is final and nonreversible. There will be no refunds, returns, transfers or rain checks.

Buy Now Option

DealToday may, at our sole discretion, offer users a "Buy Now" option. The Buy Now option allows a user to buy the auctioned product using the value of the bids already spent in that running bid. It gives the user the option to purchase the product by paying the difference between the value of the spent bids in that bid and the product value, which is the suggested retail price. The user can buy the product using the Buy Now option at any time when the auction is online and up to 24 hours after the auction has closed. When a user decides to buy the product by exercising the Buy Now option, he/she may no longer participate in the bid. The bid will continue uninterrupted for all other users. All purchases pursuant to a Buy Now option shall be subject to the user’s payment in full of all amounts due for the product (including all shipping and handling charges) within 24 hours after the auction ends. Unless payment is received in full within this time, the user’s right and Buy Now option to purchase and receive the product is automatically withdrawn and cancelled, and the user shall not be entitled to a refund of any bids placed.

Coins

DTCoin is currently priced at Rs.10 per coin. DT coin allows “You” to enter the bid room, place bids and purchase anything from the DealToday website. The purchase of DTCoin can be made using any of the available payment options. DT coins are not cashable and they are not transferable from one account to another or one user to another.

Acceptance of the Win & Delivery Charges

Once a bid is closed, the winner will receive a congratulations email that will have a link of a page asking them for their mailing address and CNIC. The winner will then receive a confirmation call from our team. Once a confirmation on call is made, “You” will be emailed “Your” invoice which will have the outstanding payment (final bid price) “You” need to clear along with the delivery charges. “You” will be given payment options including cash on delivery method after this to make “Your” payment. Once all charges are cleared, user will be informed of the estimated time of delivery. The winner has 24 hours to pay the final bid price and delivery charges by following the steps indicated on the website. If payment of final bid price is not cleared and personal information and address are not confirmed and delivery charges are not paid and cleared within 24 hours, the order will be void and cancelled, spent bids will not be refunded.

Delivery

Unless otherwise specified, delivery will be made from our supplier’s warehouse to the registered address provided by the User. Deliveries are made solely within Pakistan.

Tax

Tax is payable by the winner. Withholding tax will need to be cleared by the user in order to claim his/her prize. Filer will have to pay 10% of the final bid price and the non-filer will have to pay 15% of the final bid price.

Complaints - Claims

As DealToday works with trusted delivery partners to ensure the best possible service and widest reach, all delivery estimates are for information only and do not constitute binding agreements. Obvious damage to the item or packaging during transit should be reported to the carrier by the user, if the item is damaged it should be refused, not signed for. If “You” wish to claim for concealed defects or damage after signing for an item, “You” must inform us about the damaged or faulty goods within 3 days of receipt. DealToday cannot accept responsibility for damaged or faulty goods once 3 days have lapsed. In all cases “You” must inspect “Your” item either at the point of or immediately after delivery. Failure to raise a query with DealToday, concerning a damaged or incorrect item within 3 days of delivery constitutes acceptance of the item as is. DealToday does not accept liability for damage or failure of products due to neglect or misuse by the recipient. In the event that DealToday delivery partners are not able to deliver the item within a reasonable time, DealToday shall be entitled to offer the winning User a substitute item with comparable or better features, or to set aside the contract through rescission and offer a refund of any payments received for the auction item. This does not affect the User’s statutory rights.

Returns - Refunds

The product will be delivered to the address specified by the user. All technical service and product support matters must be taken up directly with the manufacturer according to their terms. In case of cancellation of an order, only the purchase price will be refunded. So, shipping costs and spent bids will never be refunded. This policy applies both to bids and Buy Now option. If “You” decide to return a product/item, DealToday will not refund the value of the placed bids of a purchased product/item.

Account Termination

TERMINATION BY “YOU” : “You” may close “Your” account at any time by sending us notification of “Your” intention. TERMINATION BY DealToday : DealToday reserves the right to temporarily or permanently terminate “Your” account at its sole discretion if it determines “You” have violated these Terms & Conditions, any laws, or the rights of our other users or other third parties. Examples of unauthorized usage include the use of unauthorized third-party bidding or bid tracking software, the creation of multiple accounts by the same individual, or if DealToday suspects fraudulent account activity or behaviour. “You” agree that if DealToday, in good faith and in its sole discretion, determines that “You” have breached these Terms & Conditions, DealToday may withhold, cancel or otherwise retain any and all of “Your” pending deliveries and/or refunds for bids.

Damages - Errors - Limits on Liability

Claims for damages by the User against DealToday, its legal representatives, employees or parties who assist in performance are not permitted. In particular, DealToday shall not be liable for faulty operation of the phone or computer hardware/software during bid submission and for incorrect/slow transmission of bidding data by phone. Should such an event occur, the User shall have no legal rights over the item. User expressly agrees that use of DealToday is at user’s sole risk. DealToday does not guarantee any results that may be obtained from the use of the website. DealToday cannot guarantee continuous access to the service. While we will use all reasonable endeavours to keep an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the availability of our services. In the event that a bid has closed irregularly, Users will be refunded the bids spent for the item and the auction will be resumed at a later time. DealToday will do its best to notify the User that the bid has closed irregularly as soon as possible. After a technical error, DealToday has the right to restart all auctions from the beginning, once the problem has been rectified.

Applicable Law

These Terms & Conditions shall be governed and construed in accordance with the laws of Pakistan.

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